Customer Care
At Graintec, we’re more than equipment providers; we’re your partners in peak performance. Our experts deliver comprehensive support from installation to optimization, maximizing your productivity and minimizing downtime. Experience the Graintec difference.
Our Aftersales and Service team is ready to assist you.
We offer a wide range of services to optimize your operations. Our dedicated team provides global support, expert training, and on-site solutions to keep your equipment running smoothly.
We build lasting partnerships through exceptional customer care. Trust in Graintec for reliable equipment, unwavering support, and a commitment to your success.
From installation to optimization, our expertise drives your profitability. Experience the Graintec difference: a partnership dedicated to your success, built on trust, reliability, and innovation.
When you buy the best product, you get the best service
Benefits
Regular replacement of wearing parts to ensure long lifetime and to avoid unncecessary production shutdown.
Service Agreement
The service agreement is customized for the individual client and therefore includes elements especially adapted to your specific needs.
Maintenance
During the service and maintenance visits, the service team will be of assistance with adjustments and advices which will improve the plant performance by increasing the product output.
On-Site Or Remote
For a number of our products we are able to offer remote service by logging on to the products system. Contact our After Sales Department to hear more about this solution.
Consultation
Graintec staff members are the true experts of the Graintec solutions regardless of the extent and complexity of the supply.
Spare Parts
Ensure the highest performance, whether it is stand-alone equipment or complete processing lines, which the use of Graintec’s original parts.